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Independent guide

Emergency AC repair

AC down in the heat? Start with the basics.

Check these first

  1. Thermostat is set to Cool and the target is below room temperature.
  2. Replace the thermostat batteries if it has any.
  3. Check the air filter. A clogged one can block airflow.
  4. Clear leaves and debris from around the outdoor unit.

Still not working? That's a job for a pro.

When to call a pro

The problem is still there after these checks. Anything inside the unit is a job for a pro.

Questions

What should I do while the AC is down in extreme heat?

Go to a place that has air conditioning, such as a cooling center. Dial 2-1-1 or call your local health department to find one. Drink plenty of fluids, take cool showers or baths, and check on neighbors. Fans help only below 90°F indoors.

Source: cdc.gov

How can I tell if AC trouble is an emergency?

The emergency is how people feel. Confusion, slurred speech, fainting, seizures or a very high body temperature can mean heat stroke. Call 911 right away. A broken AC alone is a repair call, but heat illness is a medical emergency.

Source: cdc.gov

Who is most at risk when the AC is out in a heat wave?

Older adults, young children and people with chronic medical conditions are at higher risk. If someone in your home is in one of these groups, move them to a cooler place sooner rather than later, and check on neighbors who live alone.

Source: cdc.gov

Describe the problem

Step 2 of 5 · about 30 seconds

What kind of system is it?

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